Dbc33 — Privacy Policy

Dbc33 is an internationally licensed online gaming platform committed to delivering the best gaming experience for users in Bangladesh. This privacy policy applies to all our services and platforms.

By using our platform, you agree to this privacy policy. If you have any objections, please contact us or discontinue use of the platform.

• This policy was last updated in January 2026.
• Any updates will be posted on the website, and users will be notified accordingly.
• For any questions, contact us at support@dbc33.biz.

Dbc33 only collects information that is necessary to provide our services. Collecting data beyond what is needed goes against our policy.

Collected data is used only for its intended purpose. We never misuse or access your information without authorization.

• Account Management: Your information is used for registration, login, and account security.
• Payment processing: Financial information is required to properly process deposits and withdrawals.
• Customer Support: Your information is used to resolve issues and provide you with the right support.
• Fraud prevention: To detect unusual activity and keep your account secure.
• Legal obligations: Necessary data is retained to comply with AML and KYC requirements.
• Service Improvement: Analytical data is used to improve the user experience.
• Promotional communications: With your consent, we may send you offers and updates. You can withdraw this consent at any time.

Your data is not kept longer than necessary. However, certain information must be retained for a specified period to meet legal obligations.

• Account Information: For as long as your account remains active, and for 5 years after closure.
• Financial Transactions: Up to 7 years, as required by law.
• KYC Documents: 5 years after account closure.
• Gaming history: 3 years for responsible gaming monitoring.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

We do not sell or rent your data to third parties. That said, limited information may be shared in certain specific circumstances.

• Payment processors: Shared with payment services such as Mobile Pay, Nagad, and Rocket solely for the purpose of completing transactions.
• Law enforcement agencies: Where required by court order or legal obligation.
• Security Services: Shared with specialist service providers for fraud detection and cybersecurity purposes.
• Technology partners: With technology service providers required to operate the platform, all of whom are bound by confidentiality agreements.

Dbc33 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: These are essential for the platform to function and cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytical Cookies: Helps us understand platform performance and usage patterns.
• Marketing cookies: Used to show relevant offers. You can turn this off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling cookies may affect certain features.

You have full rights over your own data. dbc33 respects these rights and is committed to upholding them.

Dbc33 does not serve anyone under the age of 18. We do not collect information from minors, nor do we allow them to open an account.

• Age verification is carried out at the time of registration.
• If a minor's account is identified, it is immediately closed and all associated data is deleted.
• Parents or guardians with concerns are welcome to contact us.

Dbc33 uses internationally recognized security technologies to keep your data safe. Our security team operates around the clock, 24/7.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is available for an extra layer of security at login.
• Firewall & DDoS Protection: Advanced protection against cyber attacks at the server level.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• PCI-DSS compliance: Payment information is stored in accordance with international PCI-DSS standards.
• Suspicious activity alerts: Instant notifications for unusual logins or transactions.

Dbc33 may update this privacy policy when necessary. Any changes will be communicated to you in a clear and transparent manner.

• You will be notified by email or SMS before any significant changes take effect.
• The effective date of the updated policy will be noted at the top of the page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• Copies of previous versions of this policy are available upon request.

Contact us for any privacy-related questions, complaints, or requests. We're always ready to help.

• Email: support@dbc33.biz
• Live Chat: Available 24/7 on the website and app
• Response Time: Usually within 24 hours; up to 7 business days for complex matters